Privacy Policy

Last Updated: 17 August 2026

TaskNova respects your privacy and is committed to protecting the personal information you provide when using our website, services and platform.

This Privacy Policy explains what information TaskNova may collect, how we use it, how we protect it and the choices and rights available to users.

This policy should be read together with the TaskNova Terms and Conditions.

1. Who We Are

TaskNova is an online platform providing users with access to activities, rewards, referral features, wallet services and other services available through the TaskNova website.

For privacy-related questions or requests, users should contact TaskNova through the official support/contact channels provided on the website.

2. Information We Collect

Depending on how you use TaskNova, we may collect different categories of information.

Account Information

• Full name
• Email address
• Phone number
• Password credentials in protected form
• Referral code
• Account status
• Membership plan information

Payment and Transaction Information

When you make or submit a payment, we may collect information necessary to identify and verify the transaction.

• Transaction reference
• Payment amount
• Sender name
• Payment notes
• Wallet funding information
• Transaction status
• Payment or transaction records

You should not submit unnecessary sensitive information when making a payment or submitting payment proof.

Wallet Information

• Wallet balance
• Wallet funding records
• Wallet transactions
• Rewards credited to your wallet
• Withdrawal-related records where applicable

Activity Information

If you participate in TaskNova activities, we may collect information relating to your activity submissions.

• Activity selected
• Activity submission date
• Proof or evidence submitted
• Uploaded proof images
• Activity approval or rejection status
• Rewards associated with approved activities

Referral Information

If you participate in the TaskNova referral programme, we may collect information necessary to track qualifying referrals and commissions.

• Referral code
• Referral relationships
• Referral commissions
• Referral transaction records

3. How We Use Your Information

TaskNova may process your personal information for purposes including:

• Creating and managing your account.
• Verifying your email address.
• Activating and managing your account.
• Providing TaskNova services.
• Processing and verifying transactions.
• Managing wallet balances.
• Recording activity submissions.
• Reviewing activity proof.
• Calculating eligible rewards.
• Managing referral commissions.
• Preventing fraud and abuse.
• Maintaining website security.
• Responding to support requests.
• Maintaining accurate business records.
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Depending on the circumstances, TaskNova may process personal information where processing is necessary to provide requested services, perform contractual obligations, comply with legal obligations, protect legitimate interests, prevent fraud or where consent is required and has been provided.

The applicable legal basis may depend on the specific information and processing activity involved.

5. Email Verification and Communications

TaskNova may use your email address to send account-related communications.

These communications may include:

• Email verification messages
• Account notifications
• Security notifications
• Transaction notifications
• Service-related information

6. Cookies and Similar Technologies

TaskNova may use cookies or similar technologies where necessary for website functionality, security, authentication and user experience.

Cookies may help the website remember your session and maintain the security of your account.

7. Information Sharing

TaskNova does not intend to sell your personal information.

We may share information where reasonably necessary to operate the platform, provide requested services, protect users, prevent fraud or comply with legal requirements.

Potential recipients may include:

• Hosting and technical service providers.
• Email delivery providers.
• Payment or financial service providers where necessary for a transaction.
• Professional advisers where appropriate.
• Law enforcement or regulatory authorities where legally required.

Third-party service providers should only receive information reasonably necessary for the relevant purpose.

8. Payment Information

TaskNova may use third-party financial or payment services when processing or verifying transactions.

Where a third-party payment provider is involved, that provider may process information according to its own privacy policy and applicable requirements.

TaskNova will not intentionally request your banking password, PIN, OTP or other confidential authentication credentials through ordinary payment verification forms.

9. Security of Personal Information

TaskNova takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Security measures may include:

• Password protection and secure password storage.
• Authentication controls.
• Access restrictions.
• Secure website connections where available.
• Database access controls.
• Monitoring and administrative controls.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Data Retention

TaskNova may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected.

Certain information may need to be retained for longer periods where required for:

• Legal or regulatory obligations.
• Accounting and financial records.
• Fraud prevention.
• Dispute resolution.
• Security investigations.
• Enforcement of agreements.

11. Your Privacy Rights

Subject to applicable law and relevant conditions, you may have rights relating to your personal information, including rights to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of personal information where applicable.
• Request restriction of certain processing.
• Object to certain processing.
• Withdraw consent where processing is based on consent.
• Request portability of applicable information where provided by law.
• Lodge a complaint with the appropriate data protection authority.

These rights are not absolute and may be subject to legal limitations or circumstances where TaskNova has a lawful reason to retain or process information.

12. How to Make a Privacy Request

If you want to request access, correction, deletion or other action regarding your personal information, contact TaskNova through the official support/contact channel provided on the website.

To protect users from unauthorised requests, TaskNova may need to verify the identity of the person making the request.

13. Children's Privacy

TaskNova is intended for users who are legally permitted to use the services under applicable law.

We do not knowingly request unnecessary personal information from children.

14. Third-Party Websites

TaskNova may contain links to external websites or services.

When you leave TaskNova and visit a third-party website, that website's own privacy policy and terms may apply.

TaskNova is not responsible for the privacy practices of third-party websites that it does not control.

15. International Data Transfers

Some service providers used by TaskNova may process information from locations outside Nigeria.

Where personal information is transferred or processed outside Nigeria, TaskNova will seek to apply appropriate safeguards and comply with applicable data-protection requirements.

16. Data Breaches and Security Incidents

If TaskNova becomes aware of a personal-data security incident, we will take reasonable steps to investigate, contain and address the incident.

Where notification is required by applicable law, TaskNova will make the appropriate notifications.

17. Changes to This Privacy Policy

TaskNova may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

When changes are made, the "Last Updated" date at the beginning of this policy may be changed accordingly.

18. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact TaskNova through the official contact or support channels provided on the website.

19. Nigeria Data Protection Framework

TaskNova recognises the importance of protecting personal information and seeks to handle personal information in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023 where applicable.

The Nigeria Data Protection Act requires relevant information about processing to be communicated to data subjects in a clear, concise, transparent, intelligible and accessible privacy policy.