TaskNova

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Frequently Asked Questions

Find answers to common questions about TaskNova, your account, activities, membership plans, wallet and referral program.

General

TaskNova is an online platform where registered users can access available activities, participate in the TaskNova referral program and manage their account wallet.

Anyone who meets the eligibility requirements stated in the TaskNova Terms and Conditions may register for an account.

Creating an account is subject to the registration and membership requirements displayed by TaskNova at the time of registration.

Registration & Account

Click the Register button, provide the required information, select an available membership plan where applicable, and complete the registration process.

Email verification helps confirm ownership of your email address and helps protect your account. Some TaskNova features may require a verified email address.

Email verification confirms your email address. If your account requires administrator activation, your account may remain pending until the required activation process has been completed.

Check your spam or junk folder first. Make sure the email address you registered with is correct. If you still cannot find the email, contact TaskNova support or request assistance from an administrator.

Membership Plans

TaskNova may offer different membership plans. Visit the Plans page for the currently available plans, prices and features.

The duration of a membership plan depends on the plan selected. Your current plan and expiry date can be viewed from your TaskNova dashboard.

Plan changes depend on the options and rules currently provided by TaskNova. Contact support if you need assistance with your membership.

Activities

Activities are tasks made available to eligible TaskNova users. Each activity may have its own instructions, reward and daily submission limit.

Open the Activities section of your dashboard, select an available activity, follow its instructions and submit the required proof or evidence.

Proof allows TaskNova administrators to review whether an activity was completed according to the activity requirements before a reward is approved.

Your submission is placed in a pending state while it is reviewed. An administrator may approve or reject the submission based on the submitted proof and activity requirements.

A reward is credited to your TaskNova wallet after your activity submission has been reviewed and approved.

A rejected submission does not receive the associated activity reward. Make sure your proof clearly demonstrates that you completed the activity according to its instructions.

Wallet

Your TaskNova wallet is your account balance area. Approved activity rewards and other supported wallet transactions are reflected in your wallet.

If wallet funding is available for your account, open Wallet from your dashboard and select Fund Wallet. Follow the payment instructions displayed by TaskNova and submit your payment details for verification.

Wallet funding payments may remain pending while an administrator verifies the payment. Your wallet should only be credited after the payment has been successfully reviewed and approved.

You can view your available wallet transactions from the Transactions section of your TaskNova dashboard.

Referral Program

The referral program allows eligible users to invite other people to TaskNova using their personal referral code or referral link.

Your referral code and referral link are displayed in the Referral Program section of your TaskNova dashboard.

The current TaskNova referral system supports Level 1 and Level 2 referrals, subject to the applicable referral rules.

Your referral counts and available referral earnings can be viewed from the Referral Program section of your dashboard.

Account Security

Use the password recovery option on the login page if it is available. If you cannot recover your account, contact TaskNova support for assistance.

No. Never share your password with another person. Keep your login credentials private and use a strong password for your account.

Change your password immediately if possible and contact TaskNova support or an administrator if you believe that your account has been compromised.

Still Have Questions?

If you cannot find the answer you are looking for, please contact TaskNova support.

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